AS/400 (IBM i) automation for insurance

Adjuster reports, first notice of loss forms, policy renewals - your operators type them into AS/400 (IBM i) policy and claims systems one field at a time. legacy bridge eliminates that step - connecting directly to your AS/400 (IBM i) over TN5250 and entering data automatically from scanned documents, exactly as your operator would. No RPG changes. No software on your system.

Clipboards with claims paperwork and a model house spread across an adjuster's desk

The problem

Claims teams manually re-key adjuster reports, FNOL forms, and agent submissions into AS/400 (IBM i) policy administration and claims menus - whether you run CSC/DXC Life/400, Genelco GIAS, Sapiens, or a legacy P&C platform. This creates two problems:

  • Transcription errors that delay claim settlements and corrupt policy records
  • Volume spikes during catastrophic events that manual entry cannot absorb

How it works

1

Upload or scan the claim documents

A photo, PDF, or scan of the adjuster report, FNOL form, or agent submission is uploaded to the legacy bridge console. No special format required.

2

AI extracts the fields

legacy bridge reads the document using vision AI - pulling policy numbers, claim numbers, loss dates, coverage and endorsement codes, and any other configured fields.

3

Data enters your AS/400 (IBM i) via TN5250

The agent navigates your AS/400 (IBM i) menus, locates the correct fields, and types the data - exactly the same way your operator does. Every keystroke is logged.

4

Human review on exceptions

If confidence is below threshold or a field is ambiguous, the agent stops and flags it for human review before writing anything to your system.

What you get

Automated extraction

Policy numbers, claim numbers, loss dates, coverage codes - pulled directly from adjuster reports and agent paperwork.

Audit-ready validation

AI cross-references policy numbers and loss dates. Full SHA-256 audit chain on every entry - built for regulated insurance workflows.

Legacy sync

Automatically populates CSC/DXC Life/400, Genelco GIAS, and Sapiens menus without manual typing or human error.

See it on your AS/400 (IBM i)

Show us your claims entry screen. We'll demonstrate legacy bridge automating that exact workflow in 30 minutes.

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The legacy bridge team at work

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