The problem
Field technicians complete paper repair orders with repair codes, serial numbers, and service dates. Back-office operators manually re-key every field into AS/400 (IBM i) Work Order and Inventory Management menus - whether you run Infor XA (MAPICS), Infor LX (BPCS), Infor System21, JD Edwards World, or a custom RPG application. This creates two problems:
- Transcription errors that cause warranty disputes and audit failures
- A single point of failure - when your operator leaves, the workflow stops
How it works
Upload or scan the repair order
A photo, PDF, or scan of the document is uploaded to the legacy bridge console. No special format required.
AI extracts the fields
legacy bridge reads the document using vision AI - pulling repair order numbers, serial numbers, technician signatures, service dates, and any other configured fields.
Data enters your AS/400 (IBM i) via TN5250
The agent navigates your AS/400 (IBM i) menus, locates the correct fields, and types the data - exactly the same way your operator does. Every keystroke is logged.
Human review on exceptions
If confidence is below threshold or a field is ambiguous, the agent stops and flags it for human review before writing anything to your system.
What you get
Automated extraction
Repair Orders (e.g. RO-7800644-000), Serial Numbers, service dates - pulled directly from field technician documents.
Audit-ready validation
AI cross-references technician signatures and dates. Full SHA-256 audit chain on every entry.
Legacy sync
Automatically populates Work Order and Inventory Management menus without manual typing or human error.
